«
»

The dog and Sears story

I read this SearsKilledMyDog.com recap on Bart last night and am posting it on my blog because it has a little bit of everything I am interested in: dogs, customer support, customer experience, pissed off customers, happy customers, resolution, horror stories, social media, and the list goes on.

It’s also about Sears and refrigerators both of which are not on my “interested in” list, but you could just about insert any company name and/or appliance to relate to this story.

There is an ending to the story – whether you think it’s good or bad is your call.

Advertisement

, , , ,

This entry was posted on December 15, 2009, 9:37 pm and is filed under customer experience, dogs, online media. You can follow any responses to this entry through RSS 2.0. You can leave a response, or trackback from your own site.

  1. #1 by Steve Farnsworth on December 17, 2009 - 12:52 am

    Hey Kathy,

    Thank you for the mention in your blog and link!

    All the best,
    Steve

    Reply

Leave a Reply

Fill in your details below or click an icon to log in:

Gravatar
WordPress.com Logo

You are commenting using your WordPress.com account. ( Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. ( Log Out /  Change )

Cancel

Connecting to %s

%d bloggers like this: