Our brave boy

We lost Oliver on Friday. In the past two months, he was diagnosed with two different kinds of aggressive cancers. One, nasal, one in the rear. Not fair. Rather than treating one and waiting for the other to catch up, we opted to prevent further suffering and have him go out on a happy note. … Continue reading Our brave boy

The dog and Sears story

I read this SearsKilledMyDog.com recap on Bart last night and am posting it on my blog because it has a little bit of everything I am interested in: dogs, customer support, customer experience, pissed off customers, happy customers, resolution, horror stories, social media, and the list goes on. It's also about Sears and refrigerators both … Continue reading The dog and Sears story