After the adventures of the day before, we slept pretty hard. Woke up to a full breakfast – scone, eggs, this and that – and clear, sunny skies. So sunny that the locals were declaring it summer and donning shorts. We weren't that brave and headed out properly attired. We hit one of the must-see … Continue reading I got a sunburn in Edinburgh
Author: kathybad
Planes, volcanic ash, trains, a taxi, and Edinburgh
I'm dusting off my blog to catalog our UK trip to Scotland and England. Wait, I think dusting is not a good word choice here. Read further and I'll explain. We boarded our Virgin Atlantic plane around 4:30 pm on Wednesday. Thankfully, we had a two-seat across row, so it was just us in super … Continue reading Planes, volcanic ash, trains, a taxi, and Edinburgh
The dog and Sears story
I read this SearsKilledMyDog.com recap on Bart last night and am posting it on my blog because it has a little bit of everything I am interested in: dogs, customer support, customer experience, pissed off customers, happy customers, resolution, horror stories, social media, and the list goes on. It's also about Sears and refrigerators both … Continue reading The dog and Sears story
Have a dog? Here’s how to spend $575 in 90 minutes
This recipe is just for guidance. You can replace "a dog" with any companion or feral animal and "chicken" with any kind of meat that has bones. Also, cooking time may vary. It might take you a while to figure out what works best for you. Apparently serves only 1. Enjoy! 1. Take one 14-pound … Continue reading Have a dog? Here’s how to spend $575 in 90 minutes
Welcome to the 21st Century: United’s expensive customer service mistake
Disclaimers: I am not a fan of country music; I have flown United; I am a customer advocate In the spring of 2008, United followed its Terms and Conditions – i.e. , their fine print, their internal customer service policies – to their bottom-line minded detriment, and refused to reimburse a customer $3,500 for damage … Continue reading Welcome to the 21st Century: United’s expensive customer service mistake
Taking a safe walk to the bus stop
Last week, BART was a mess, so I decided to walk the few blocks from home and catch the AC Transit transbay bus. I've taken this bus only when BART is not an option. It's nearly door-to-door, but because I cannot read on the bus, it's almost a waste of my time. Almost. Anyway, for … Continue reading Taking a safe walk to the bus stop
Alone in a locker room of wannabe Oakland Raiderettes
Well, not completely alone. Imagine my surprise, as I – post work-out, dressed in boy muscle shirt, boy shorts, wearing weight gloves and my iPod – rounded the corner into my section of gym lockers, and literally walked into a gaggle of twenty 20-something wannabe Oakland Raiderettes Cheerleaders. Yes, today was the second Sunday of … Continue reading Alone in a locker room of wannabe Oakland Raiderettes
A dog, a checkbook cover, and a bit of separation anxiety
Oliver has been with us for three months now and he continues to surprise us. He has been left alone all day during the day, has never peed in the house, and is generally pretty well adjusted, or so we thought. Now that he gets to spend his entire day with his dog sister, Frances, … Continue reading A dog, a checkbook cover, and a bit of separation anxiety
Job line for Specialty’s in San Francisco
Okay, call me naive, but it's been a while, if ever, since I have seen something like this. This line started deep in the back of Specialty's on Pine Street, snaked out the door, and down the block.
What happens when your dog throws up an eyeball
When we were in LA over New Years, Oliver got hold of a few rubber dog toys that my mother-in-law keeps around for her grandpuppies. The hideous red-antennaed squeaky thing quickly lost a few of its antennae. We pulled some from his mouth, along with some squeaker parts from other toys. We finally took the … Continue reading What happens when your dog throws up an eyeball






